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WEEFINE Dive Lights

North Vancouver, BC, Canada 🇨🇦

Whatsapp: (+1) 604 440 1850

Siquijor Island, Philippines 🇵🇭

Whatsapp: (+63) 969 380 6789

email: info@weefine.ca

Service Center

Answers to commonly asked questions:
●Battery
a. Battery type: Please use the specified WEEFINE battery type according to your dive light user manual, if using rechargeable Li-Ion batteries, only use WEEFINE batteries with built in protection circuitry;
b. Battery Replacement: to ensure proper performance and safety of the dive light , replace only with same brand, same type and same capacity batteries and make sure to insert batteries correctly with the positive end pointing towards the light head assembly;
c. Remove batteries for long time storage to avoid complete battery discharge or leakage which may damage the dive light components and parts.

●Waterproof O-ring and Lubricant
a. The proper amount of silicone lubricant will be applied to the dive light o-rings before shipping in order to ensure smooth operation and extended lifetime and to ensure the unit is 100% waterproof. Always check that there is sufficient lubricant on the o-rings and threads of the light head and barrel to avoid binding. Always verify a CLEAN surface and o-ring before assembling the dive light. WEEFINE warranty does not cover improper maintenance, negligence or assembly of the product.
b. At the first sign of wear, replace o-rings with the spare ones attached in the package.

●Max Output
At MAX output, a significant amount of heat is generated by the drive circuit and LED. The dive light head will get comparatively hot. To protect the battery, circuit and LED and to extend the lifetime of the dive light, do not run the light at MAX output continuously for more than a few minutes unless submerged to provide adequate cooling.

●Warranty
WEEFINE.ca provides a limited warranty to the original purchaser against all defects in original workmanship and material under normal SCUBA use and service as outlined in the owner's manual for 2 years from the date of purchase, with the following exceptions:

• Should your equipment prove to be defective for any reason (other than those listed in the limitations section below) it will be repaired or replaced at WEEFINE.ca' discretion, free of charge, excluding shipping and handling charges.
• Repairs made under this warranty will not extend the warranty period
• This warranty is non-transferable and applies to the original purchaser only.
• All correspondence concerning this warranty must be accompanied by a copy of the original sales receipt.
• Any flood or damage, for any reason, that is caused from flooding an O-ring sealed or water tight area will not be covered under warranty. All O-ring sealed products undergo extensive factory pressure testing before being shipped and delivered and are therefore guaranteed to be sealed and functioning when shipped from the factory.
• Lithium Ion battery packs are warranted for 6 months from the date of purchase.
WEEFINE.ca will not be liable for any loss, damages, or expenses including incidental or consequential damages directly or indirectly arising from the sale or use of the product.
WEEFINE.ca accepts no liability for any loss of captured images or the inability to capture images even if it is due to the malfunctioning or leakage of the housing.
• All paint finishing, cosmetic discoloration of surfaces, powder coating, or material stitching that is chipped, damaged, or unthreaded through customer use is not covered in the warranty.
• Aditech does not warranty any product for aesthetic finishes. Issues with surface finish that do not affect function of the product are not covered under warranty.
• This warranty does not apply and may be rendered completely void in the event of accidental damage, abuse, overcharging of battery, flooding due to neglect, tampering, lack of care and maintenance, improper storage, or unauthorized service.
• This warranty specifically excludes accesories, lenses, fiber optic cables, electrical cables and connectors, O-rings and/or other conditions resulting from misuse and negligence.
• This warranty becomes void if the Camera Housing components are damaged by anything other than normal recreational diving use.
• Modifications or repair by anyone other than WEEFINE.ca's Service Department will void the warranty.
• By purchasing this product you agree and understand that in no event will WEEFINE.ca be held liable for any personal injuries resulting from its operation, or any other damage whether direct, indirect, incidental or consequential.

 
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